Here's a straightforward explanation of how your personal information, payment details, and gaming history are kept safe on nu pk — and exactly how they're used.
Key pillars of our commitment to protecting your data
Every piece of data you send or receive on nu pk is encrypted with 256-bit SSL — the same level of protection used by banks.
Nu pk never sells your name, phone number, payment details, or gaming history to advertisers or any third party.
Your NID or birth registration details are used solely for identity verification and for no other purpose.
All data is stored on encrypted servers. Regular security audits are carried out to ensure there are no vulnerabilities.
At nu pk, you can view, correct, or request deletion of your data at any time.
Nu pk operates in accordance with international data protection standards to provide users in Bangladesh with the highest level of security.
Nu pk only collects information that is necessary to provide its services. No unnecessary data is requested. The types of information collected include:
Nu pk does not access your social media profiles, call logs, or any other information on your phone.
Nu pk collects information in three ways:
Nu pk will never call or message you to ask for your OTP, password, or payment PIN. Any such contact should be treated as fraudulent.
Warning: If anyone claims to represent nu pk and asks for your personal details, report it to support@nupk.onl immediately.
Nu pk uses your information only for specific purposes, each of which is clearly outlined below:
Nu pk does not use your data for advertising purposes or sell it to any third party.
Nu pk shares your data only when necessary and in very limited circumstances. Parties that may receive your data include:
Nu pk never shares your data with advertisers, marketing companies, or data brokers. This is a core commitment of nu pk.
It is important to understand how nu pk keeps your data safe. Our protection measures include:
How long data is retained depends on its type. All data is kept while your account is active. After account closure, certain data may be retained for up to 5 years as required by law.
Nu pk uses cookies on its website. Cookies are small text files stored in your browser. The types of cookies nu pk uses:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, and language preference storage | Deleted at end of session |
| Functional Cookies | Remembering your preferences and settings | 30 Days |
| Analytics Cookies | Improving page performance and analyzing anonymous user behavior | 90 Days |
| Security Cookies | Fraud Detection & Account Protection | 1 Year |
You can disable cookies through your browser settings, though doing so may affect certain nu pk features. Analytical cookies are fully anonymous — they cannot be used to identify you.
Nu pk ensures you have full control over your personal information. Here's what you can do:
To exercise any of these rights, email support@nupk.onl. We will respond within 30 days of receiving your request.
Nu pk is strictly prohibited for anyone under 18. nu pk does not knowingly collect or store data from minors.
If we become aware that any person under the age of 18 is using nu pk, that account will be closed immediately and all associated data will be deleted.
A Note for Parents: If you believe your child is using nu pk, please contact support@nupk.onl immediately. We will take prompt action.
Nu pk may update this Privacy Policy from time to time. Any changes will be reflected by an updated date at the top of the page. For significant changes, members will be notified via SMS or email.
Continued use of nu pk after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree to the new policy, you may close your account and notify our support team.
For any questions, concerns, or complaints about the Privacy Policy, please contact nu pk:
Privacy-related complaints are typically responded to within 3 to 7 business days. Complex cases may take up to 30 days.
How Your Data Flows at nu pk
You have full control over your personal data
You can request to know what personal data nu pk holds about you at any time.
If any of your details are incorrect, you can request a correction — nu pk will update them promptly.
Upon account closure, you can request deletion of any data not subject to legal retention obligations.
If you ask nu pk to restrict the use of your data for specific purposes, we will comply.
You can opt out of promotional messages or emails at any time — no hassle.
You can request a copy of your personal data at any time.
Nu pk's security infrastructure by the numbers
Your data is never sold to third parties — ever
KYC information is used solely for identity verification and nothing else
Payment information is tokenized — actual account numbers are never stored
Each staff member's access is restricted and logged
Regular third-party security audits are conducted
In the event of a data breach, members will be notified within the required timeframe
Signing up for any online platform means sharing some personal information. The real question is where that information goes, who can see it, and how it's used. nu pk believes every member has the right to a clear answer. That's why we've laid everything out in plain language instead of dense legal text.
Mobile banking has become so widespread in Bangladesh that many people now consider their bKash or Nagad number part of their financial identity. When making a deposit on nu pk, you provide this number. Your information is completely safe — nu pk never shares it with third parties and uses it solely to process transactions.
This is a valid and important question. NID or birth registration details submitted for KYC on nu pk are used solely for identity verification. This information is stored on encrypted servers and is accessible only to authorized personnel. After KYC is complete, nu pk does not share this data with any third party — not advertisers, data companies, or even other gaming platforms.
The only exception is a legal obligation. If a court or legal authority issues a valid order requesting specific information, nu pk is legally required to comply. This is never voluntary — it happens only through proper legal process. Where possible, the member will be notified in such circumstances.
Nu pk collects your IP address and device information — and there's nothing hidden about that. This data is needed for two main reasons: first, to detect whether the same person is operating multiple accounts; and second, to flag any unauthorized attempts to access your account. This tracking exists primarily to protect you.
A word on gaming history retention: nu pk keeps a full record of all your bets, wins, losses, and transactions. This exists so that any disputes can be verified fairly. You can view this history yourself from your account at any time. The data also supports responsible gaming — if a member appears to be placing excessive bets, the nu pk support team can step in and offer assistance.
Nu pk believes privacy is a right, not a privilege. That's why we only collect what's necessary, keep it secure, and leave it in your hands. If you ever feel nu pk isn't living up to that commitment, reach out directly at support@nupk.onl — we will respond and we will resolve it.
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